privacy policy 

1.Introduction
Welcome to Happiness Key.

At happiness key, we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the Happiness Key website and mobile application.

By accessing or using our services, you agree to this Privacy Policy.

 2.Information We Collect

We may collect the following information:

• Full name

• Mobile number

• Email address

• Login credentials

• Profile information

• Booking and order details

• Communication with service providers

• Device and operating system information

• IP address and usage information

• Location data (with your permission)

• Any information voluntarily provided through the application

Note: We do not store payment card information. All payment transactions are securely processed through our authorized payment service providers.

3.How We Use Your Information

We use your information to:

• Create and manage user accounts.

• Process bookings and orders.

• Connect customers with service providers.

• Process payments.

• Send booking notifications and service updates.

• Improve our services and user experience.

• Provide customer support.

• Comply with applicable legal and regulatory requirements.

4. Information Sharing

Your information may be shared with:

• Service providers to fulfill bookings.

• Payment service providers.

• Government authorities when required by law.

• Technical service providers supporting our platform.

We do not sell users' personal information to third parties.

5.Data Security

We implement appropriate administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6.Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7.Your Rights

You have the right to:

• Access your personal information.

• Update your account information.

• Request deletion of your account, subject to applicable laws.

• Contact us regarding your personal data.

8.Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website performance, and enhance our services.

9.Children's Privacy

Happiness Key is not intended for children, and we do not knowingly collect personal information from minors.

10.Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page along with the updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Email: admin@altandhima.com

Website: www.altandhima.com

Whatsapp: +966 53 847 2017